Long IslandPest Control

Long Island Pest Control FAQ

Straight answers to the pest control questions Bobby Bugs hears most across Nassau, Suffolk, Queens, and The Bronx. Every job is quoted in writing before any work begins, backed by a written guarantee, and never locked into a forced contract.

Quotes & Payment

How much does an exterminator cost on Long Island?

Exterminator cost on Long Island depends on the pest, the size of the home, and how far the infestation has spread. Bobby Bugs gives every Nassau, Suffolk, Queens, and Bronx customer a flat, written quote before any work begins, so the invoice matches the number you agreed to on the phone or after the free inspection.

Do you offer free estimates?

Yes. Bobby Bugs gives free estimates across Long Island, Queens, and The Bronx. Simple jobs like roaches, mice, ants, and wasps can usually be quoted over the phone. Termites, carpenter ants, ticks, and wildlife are quoted after a free on-site inspection so the price accounts for the actual infestation.

Do you charge for the initial inspection?

No. Initial pest and wildlife inspections are free with Bobby Bugs. Bobby, a licensed New York applicator with 35 years in the field, walks the property, confirms the species, identifies entry points, and gives you a written flat-rate quote on the spot. You only pay if you approve the work.

Do you offer monthly pest control contracts?

No. Bobby Bugs does not sell forced monthly or quarterly contracts. Every service is a one-time flat quote with a written guarantee, and you decide when, or if, you want us back. Opt-in seasonal programs (like the summer tick program) exist and are always priced up front, in writing.

When do I pay for pest control service?

Payment is due after the service is finished, not before. Bobby Bugs accepts cash, check, and major credit cards on site. The invoice number matches the written quote, and your written 60-day, 1-year, or 2-year guarantee starts the day the work is completed.

Treatments & Safety

Are pest control treatments safe for kids and pets?

Yes. Bobby Bugs uses EPA-registered products applied at label rates by a licensed New York pesticide applicator. Interior treatments are targeted to cracks, crevices, and voids, not open living surfaces. Children and pets can return to treated rooms once any liquid application is fully dry, typically 30 to 60 minutes.

Do I need to leave the house during pest control treatment?

For most Bobby Bugs services - roaches, mice, ants, general insects - you do not need to leave the house. We only ask that you stay out of the specific rooms being treated during application, usually 30 to 60 minutes, and until surfaces are dry. Termite and heavier interior work may require a longer re-entry window.

How should I prepare for my pest control appointment?

For roach and kitchen work, clear counters, pull small appliances 6 inches from the wall, and empty under the sink. For mice, unblock corners so we can reach entry points. For carpenter ant or termite inspections, clear access to the basement, crawlspace, garage, and the full exterior foundation perimeter.

What products does Bobby Bugs use?

Bobby Bugs uses professional, EPA-registered products chosen for the specific pest: gel bait and insect growth regulators for German cockroaches, non-repellent perimeter products for ants, borate and liquid termiticides for termites, and mechanical traps plus exterior exclusion for rodents and wildlife. Every product used is listed on the invoice.

Guarantees

What does the Bobby Bugs 60-day guarantee cover?

The Bobby Bugs 60-day written guarantee covers roaches, mice, ants, and general insect service. If the treated pest returns inside 60 days at the same address, Bobby comes back and re-treats at no additional cost. The guarantee applies to the treated species and address and is documented on your invoice.

What voids a Bobby Bugs guarantee?

The written guarantee is voided if store-bought insecticide is applied over our treatment (this destroys bait), if unrepaired water leaks or structural gaps keep re-inviting the pest, or if a new infestation is introduced from used furniture or an adjoining unit in a multi-family building. We flag those risks in writing up front.

What is the difference between the 1-year and 2-year termite guarantee?

Both cover subterranean termites at the treated structure. The 1-year written termite guarantee is included with standard Bobby Bugs termite treatment. The 2-year written guarantee doubles that coverage window and is available for larger or higher-risk Long Island homes; both options are priced in writing after the free termite inspection.

See the full service page →

Rodents

Why do mice keep coming back on Long Island?

Mice keep coming back because Long Island housing - Levittown slab homes, Cape Cods, older basements - is full of unsealed entry points at sill plates, utility penetrations, and soffit returns. Trapping alone rarely lasts. Every Bobby Bugs mouse job includes exterior entry-point sealing, which is what makes the fix permanent.

See the full service page →

How do I get rid of rats in my yard?

Rats in a Long Island yard are eliminated with exterior tamper-resistant bait stations, direct burrow work, and follow-up checks that confirm the population has crashed. Bobby Bugs handles both residential rats and commercial-adjacent yards, and interior trapping is added if rats have already made it inside the home.

See the full service page →

Insects

Why do I have roaches in a clean house?

German cockroaches ride into clean Long Island homes on grocery bags, cardboard, used appliances, and shared plumbing walls in multi-family buildings. They only need water and warmth to establish. Cleanliness helps prevention but does not stop an existing infestation - professional gel bait and insect growth regulators do.

See the full service page →

How do I get rid of ants coming from cracks in my slab?

Ants exploiting slab expansion joints, common in Levittown and Bethpage-era homes, are treated with a non-repellent perimeter product that ants carry back to the colony. Bobby Bugs ant service eliminates the colony instead of pushing it to another crack, and it comes with a written 30-day guarantee.

See the full service page →

Are carpenter ants and termites the same problem?

No. Carpenter ants hollow out wood to nest but do not eat it, so damage is slower and often reversible. Subterranean termites eat wood as food and can hollow structural framing within a year. Both require a free Bobby Bugs inspection to confirm species, because treatment plans and quotes are very different.

See the full service page →

Termites

Do I need a termite inspection to sell my Long Island home?

Most Long Island mortgage lenders and closing attorneys require an NPMA-33 wood-destroying-insect report before closing. Bobby Bugs performs the inspection with same-day or next-day paperwork, and the inspection fee is credited toward treatment if any active termite or carpenter ant activity is found on the property.

See the full service page →

How much does termite treatment cost on Long Island?

Termite treatment cost depends on the size of the home, the type of foundation, and how far the colony has spread. Bobby Bugs gives every Long Island homeowner a free termite inspection and a written flat-rate quote before any work begins, with either a 1-year or 2-year written guarantee attached.

See the full service page →

Wildlife

How much does it cost to remove a raccoon or squirrel from my attic?

Wildlife removal cost depends on species, number of animals, and how they are getting into the attic. Bobby Bugs quotes every job in writing after a free inspection, and the price always includes live-trapping, entry-point exclusion with heavy metal hardware, and a written guarantee on the exclusion work.

See the full service page →

Do I have to remove a bird's nest from my dryer vent?

Yes. Active bird nests in dryer vents and bathroom exhausts are a fire and carbon monoxide risk and should be removed. Bobby Bugs bird nest removal includes cleaning the vent, installing an approved vent guard, and confirming the vent is drawing correctly after the work is complete.

See the full service page →

Service Area & Scheduling

What areas does Bobby Bugs serve?

Bobby Bugs serves all of Nassau County and Suffolk County on Long Island, plus Queens and The Bronx in New York City. Same-day and next-day appointments are common for roaches, mice, wasps, and other urgent calls. Termite, tick, and wildlife jobs are scheduled after the free on-site inspection.

How fast can you get to my house?

For urgent Long Island pest calls - roaches, mice, wasps, hornets - Bobby Bugs can usually book same-day or next-day. Non-urgent jobs and wildlife exclusions are scheduled within the same week. Call Bobby directly and he confirms the arrival window and a written flat quote on the same call.

Question not answered here?

Bobby answers the phone himself when he can. Free triage on the call, a written flat quote confirmed before we come out, and no forced contracts after.

Call for a Free QuoteFree Quote