What is included
- Initial inspection of the whole premises: kitchen and prep areas, storage, loading dock, dumpster pad, basement, roof access, and the exterior perimeter.
- A written service plan with the schedule, the pests covered, and the monitoring points.
- Scheduled service visits with sticky monitors, locked exterior bait stations, gel bait and growth regulator for roaches (no fogging), traps indoors for rodents, and exclusion of entry points.
- A service log kept on site for every visit, listing what was found, what was applied, where, and at what rate, so it is ready when an inspector asks.
- Exclusion recommendations in writing: door sweeps, dock seals, screened vents, and the gaps at pipes and conduit.
- Off-hours scheduling within our Monday to Saturday, 7am to 7pm window so treatment does not happen during service.
Who we serve
Restaurants, delis, bakeries, and bars. Offices and medical suites. Multifamily and mixed-use buildings. Retail and grocery. Warehouses and light industrial. Property managers with several addresses.
The rules your business is held to
Food service in New York is inspected against the state sanitary code. Section 14-1.160 says the premises are to be free of insects, rodents, harborage, and insect or rodent breeding conditions, that openings to the outside are to be protected against the entrance of insects and rodents, and that pesticides are not to be used in place of or as a substitute for proper sanitation. In New York City, the health department's inspection procedures score evidence of rats, evidence of mice, live roaches, and filth flies as separate violations, and its pest-proofing guidance says all food service establishments must contract with a pest management company licensed by the DEC. Suffolk County's food protection program runs unannounced inspections and lists major vermin infestation among the conditions that can close an establishment.
For multifamily buildings in the city, HPD's indoor allergen hazards rules require owners of buildings with three or more apartments to keep tenants' apartments free of mold and pests, require that any pesticide applied be applied by a DEC licensed professional, and call for integrated pest management, including sealing holes, gaps, and cracks and attaching door sweeps to doors leading to hallways, basements, or outside.
We are not lawyers and this is not legal advice; it is the set of rules we build commercial service plans around so that an inspection is a formality.
How we approach a commercial account
The same way Cornell's IPM program describes it for food storage: prevention through sanitation and exclusion, then monitoring and evaluation, which Cornell calls perhaps the most important elements of a pest management program and the ones most often left out. Monitors tell us where the pressure is before it becomes a sighting. Exclusion keeps the next generation out. Treatment is targeted at what the monitors show, with baits and growth regulators indoors rather than broadcast sprays, and locked stations outside. Every visit is logged.
Written guarantee
One-time commercial treatments carry the same written guarantees as our residential work: 60 days for mice, rats, and roaches, 90 days for ants and pantry pests. Recurring commercial service runs under a written service agreement with a defined schedule and scope. Commercial accounts get a free on-site inspection and a written quote before any work begins.
Keeping pests out of a commercial space
- Seal the building. The CDC says mice fit through a quarter inch gap, and UC IPM says rats squeeze under a door with only a half inch gap. Door sweeps, dock seals, and hardware cloth on vents are the first line.
- Manage the dumpster pad. Tight lids, a clean pad, and a schedule that does not leave bags overnight. UC IPM says if sanitation is not maintained, rats quickly return.
- Store food off the floor and sealed. The sanitary code's harborage rule applies to storage rooms as much as kitchens.
- Fix the water. Roaches and rodents need it; a dripping dish sink line is a harborage.
- Keep the log. Cornell's IPM guidance treats monitoring records as the core of the program, and inspectors read them.
Where we serve commercial accounts on Long Island
Related reading
Reviewed September 2026
Frequently asked questions
Does my restaurant need a licensed pest control company?
In New York City, yes. The health department's pest-proofing guidance says all food service establishments must contract with a pest management company licensed by the DEC. Statewide, section 14-1.160 of the sanitary code requires premises to be free of insects, rodents, and harborage.
What do inspectors look for?
Evidence of rats or mice, live roaches, and filth flies, each scored separately under New York City's inspection procedures, plus openings to the outside that are not protected and harborage conditions under the state sanitary code.
Do you provide documentation for inspections?
Yes. Every visit is logged on site with what was found, what was applied, where, and at what rate, and monitoring points are mapped in the service plan.
Can you treat outside business hours?
Yes, within Monday to Saturday, 7am to 7pm. Most restaurant accounts are serviced before opening.
Do you fog kitchens for roaches?
No. Gel bait and growth regulator at the harborages, which is the method that works and the one that does not contaminate food surfaces.
Do you handle multifamily buildings?
Yes. For buildings with three or more apartments in New York City, HPD requires owners to keep apartments free of pests using a DEC licensed professional and integrated pest management, which is how we run those accounts.
Sources: NYS Sanitary Code 10 NYCRR 14-1.160, Insect and Rodent Control; NYC Health Code Chapter 23, Food Service Establishment Inspection Procedures; NYC DOHMH, Best Practices for Pest Proofing Food Service Establishments; NYC HPD, Indoor Allergen Hazards: Mold and Pests; Suffolk County Department of Health Services, Food Protection; Cornell NYS IPM, Pest Management in Packing Houses and Storage Areas; CDC, Seal Up; UC IPM, Rats.